Took my car last minute for engine issues worked with Stephen and Rian. Great service advisors, took me in and gave me a loaner. Gave me all updates about my car. They are Very honest, and professional.
Best experience ever... Was looking to get into a new lease figured I'd look at my options booked an appointment with Gaston who turned out to be VERY helpful and attentive. He definitely was looking to get me what I needed and wanted looked at two models a sedan an SUV ultimately settling for SUV but the numbers had to be right. He understood and fought for me to get exactly what I wanted and I walked away feeling very content and satisfied. If a deal is what you need you must call Gaston in deed. He will go above ...
Very happy with the service and friendliness. Thank you so much George K.! You really went above and beyond in customer service!
Amazing showcase and professional sales team. I was treated like a princess. They're the BEST!
Nick in parts is the best very helpful
I've been driving Mercedes Benz for the past 25 years and dealt with the MB dealership's service departments in Orange and LA County. I've had some bad experiences, but the service department at Penske Mercedes Benz West was an excellent customer experience. Greg, my service advisor, provided excellent communication keeping me in the loop at all times. I highly recommend him to other Mercedes Benz owners that need service.
很好的车行，价格不错，服务很有耐心，就是离我远一点。推荐我的销售Sophie wang， 很有耐心，服务态度很好。
I recently went shopping for a luxury vehicle and was impressed not only with the selection to choose from, but the treatment I received upon arriving at the dealership. In particular, Ms. Sophie Wang, which i can honestly say is a professional, polite, patient and has a no pressure attitude when dealing with customers. Her demeanor allowed me not only to feel at ease but to truly trust her in all aspects that she was talking about the vehicles that I was examining for possible ownership. I highly recommend her to all my associates, family and friends to seek out ...