Service very good! Arthur the salesman extremely nice.
While I had mix-feelings experience with this dealership, my rating is highly impacted by my experience with Grary (internet sales manager). Probably would have given it 5-Stars if I had ended up purchasing from here rather than from Laguna Benz.. (inventory reasons).In all, I highly recommend working with Grary if you are in the market. His response rate is beyond “top-notch”.
Mercedes Benz of West Covina is blessed to have Grayr Bayramyan on their staff! My husband and I spent 6 months scouring dealerships across the country to a GL that met our family’s needs. We contacted MB of WC online and Grayr responded. My dad was able to go check the vehicle out in person and called me and said I think we’ve found someone with integrity for you to deal with. From almost 3,000 miles away our negotiations with Grayr were fair and quick. Prior to the inspection Grayr was already in the process of making sure the vehicle was reliable and in good repair. Grayr took the vehicle to a shop that we chose for an inspection and addressed some issues that were uncovered.I don’t have enough kind words to express how I feel about him. Grayr is a man of integrity. We will continue to shop with him wherever his career may take him. If you are in the market for a vehicle contact him FIRST!
The location is on the other side of the sale department ( the other side of the freeway )