Adam was very helpful and polite made the entire process exciting and fun I will definitely only be buying cars from him from now and on

Very good very helpful and very humble person I think Mercedes Benz need person like him in officeThank you

This place has been one of the nicest dealerships I’ve been too and I’ve been car shopping for 3 months. Everyone is super nice and friendly. I was lucky enough to be helped out by ZAIRA. Not only was she the nicest and genuine person, she was also very professional and a smart sales person. Patience , empathetic and knowledgeable is how I would describe Zaira and the service I got from her. She’s just super amazing and helpful. She made me feel super confident about my purchase. 10/10 recommend Zaira and her super friendly coworker ( Ashley I believe) too who sat a couple desk away.

Boris helped me buy a Mercedes Benz. The paperwork was a bit difficult, but he tried to help me buy a car that I like! He is very enthusiastic and fun. Everyone who comes here can contact him for supportJevin Tai also helps me with interest rate reduction, he is very friendly, enthusiastic and cheerful. Really thank you guys so much

We worked with Denise Kerum to buy a new vehicle. She was easy to work with, knowledgeable about the cars/features, willing to help us to get the best deal. We got a great price.Also Anthony Raad in finance was very comfortable to work with, he presented post purchase options. We felt no pressure, just information about the services available.Buying a car at West Covina Mercedes Benz was very easy.

Just leased an SL55 with Zaira. If you go, I highly recommend asking for her. She was extremely knowledgeable about the car, going over every detail on the test drive. She went to bat for me to get me a deal that no other dealership could offer me. The leasing process was quick, easy, and seamless. This is probably my 13th car buying experience and has been hands down the best and easiest so far. 10 out of 10.

Very good very helpful and very humble person I think Mercedes Benz need person like him in officeThank you

What a great and flawless buying experience. Rami is the consummate professional.I was apprehensive about buying a $100K car over the internet and clear across the country.Enter Rami. Patient, professional, informative. Communicated with me throughout the transaction and even after the sale.Rami helped me arrange the shipping from CA to TX. Shot video of the car as well as the items he was including.Fantastic and flawless buying experience.Rami and Mr. Lin Cong, who handled the paperwork and payment details, made it look easy.I have a great S580 and Mercedes Benz of West Covina, (Rami in particular), have my full confidence and gratitude.Very Well Done!Thanks!

Very good very helpful and very humble person I think Mercedes Benz need person like him in officeThank you

I have been buying all my cars from the same dealership for over 23 years. I have never purchased a car from anywhere but the Mercedes dealership next to my house. When it came to finding my dream car, MB West Covina had it. I was so hesitant to drive all the way to West Covina and work with people I don't know. I called Maher Aboughaly based on other Yelp reviews. What a great find! He was so kind, professional and helpful. He made me and my mother feel so comfortable. It felt like doing business with family.I didn't buy a Mercedes so he had to study the car prior which I appreciated so much. The test drive, negotiation, trade in, financing, everything went so smoothly. I was able to drive away that day with my dream car. I even forgot my garage door opener in my trade in and he mailed it to me in a day.Honestly, it was an amazing transaction and I cannot say enough about what a positive experience I had. Best of luck to everyone there, especially Maher! Hats off and thank you for helping make a dream come true!

We worked with Denise Kerum to buy a new vehicle. She was easy to work with, knowledgeable about the cars/features, willing to help us to get the best deal. We got a great price.Also Anthony Raad in finance was very comfortable to work with, he presented post purchase options. We felt no pressure, just information about the services available.Buying a car at West Covina Mercedes Benz was very easy.

Very good very helpful and very humble person I think Mercedes Benz need person like him in officeThank you

White is the safest AMG color and Zaira Gutierrez is the purest experience.

I would like to mention the awesome sales person Zaira here, she is the best person at this location, if you are looking to buy a car she is the perfect person you are looking for.

Boris helped me buy a Mercedes Benz. The paperwork was a bit difficult, but he tried to help me buy a car that I like! He is very enthusiastic and fun. Everyone who comes here can contact him for supportJevin Tai also helps me with interest rate reduction, he is very friendly, enthusiastic and cheerful. Really thank you guys so much

Kiki Huang is a great sales person that helps me getting my new benz. She is super reliable, patient, and very helpful to help me get a good rate and everything. Super recommended her!

I just bought my wife an electric SUV from here....Greg Grigoryan and Zaira Gutierrez are extremely kind and helpful! They made our purchase pleasant and enjoyable. Thanks guys!

I want to share my shopping experience at this dealership. I leased a 2023 EQB with a fleet manager Cecilia. We agreed with a monthly base amount but the final monthly amount including tax went way over than I expected. After I took delivery of the vehicle. I then realize how she ended up putting the wrong payment amount of the lease contract. I then filed my complaint with her directly and she continues to argue that she was right and I was wrong. She also said there’s nothing she could do and I can take it up to the GM if I wanted to. So I decided to go the hard way. After several attempts - A lead sales manager named Jason took over the responsibility and fixed my lease contract. Jason fixed the base lease amount to what the initial agreement was and went above and beyond to make sure I am satisfied with the final results. He is professional, patient, and knowledgeable of what he do. If you ever had a chance to work your lease or purchase deal with Cecilia. Please make sure you double check all the numbers before you sign so you don’t run into the same issue I had. Again, thanks to Jason who saved my deal of not overly paying for what I agreed on.

What a great and flawless buying experience. Rami is the consummate professional.I was apprehensive about buying a $100K car over the internet and clear across the country.Enter Rami. Patient, professional, informative. Communicated with me throughout the transaction and even after the sale.Rami helped me arrange the shipping from CA to TX. Shot video of the car as well as the items he was including.Fantastic and flawless buying experience.Rami and Mr. Lin Cong, who handled the paperwork and payment details, made it look easy.I have a great S580 and Mercedes Benz of West Covina, (Rami in particular), have my full confidence and gratitude.Very Well Done!Thanks!

Boris helped me buy a Mercedes Benz. The paperwork was a bit difficult, but he tried to help me buy a car that I like! He is very enthusiastic and fun. Everyone who comes here can contact him for supportJevin Tai also helps me with interest rate reduction, he is very friendly, enthusiastic and cheerful. Really thank you guys so much